Service policy

Service policy

CHOOSE LATIN ID TO PROTECT YOUR INVESTMENT
CHOOSE LATIN ID TO PROTECT YOUR INVESTMENT

An essential part of the life cycle of any technological product or service is preventive and corrective maintenance.

During this cycle it is important to have certified support engineers.

Latin ID understands this need and has created different service policies, each one with specific characteristics to cover specific requirements.

Service policy per event
  • STANDARD LEVEL OF SUPPORT
  • 3 MONTH GUARANTEE
Service policy per contract
  • PREMIUM SUPPORT LEVEL
  • PREVENTIVE AND CORRECTIVE MAINTENANCE
  • GUARANTEE DURING THE TERM OF THE CONTRACT
  • REMOTE TECHNICAL SUPPORT
Corrective service policy per contract
  • CURRENT CONTRACT PER PERIOD
  • PREMIUM SUPPORT LEVEL
  • GUARANTEE DURING THE TERM OF THE CONTRACT
  • CORRECTIVE MAINTENANCE INCLUDED
  • REMOTE TECHNICAL SUPPORT
Remote technical support policy by contract
  • CURRENT CONTRACT PER PERIOD
  • CURRENT CONTRACT PER PERIOD
  • REMOTE TECHNICAL SUPPORT

An essential part of the life cycle of any technological product or service is preventive and corrective maintenance.

During this cycle it is important to have certified support engineers.

Latin ID understands this need and has created different service policies, each one with specific characteristics to cover specific requirements.

Service policy per event
  • STANDARD LEVEL OF SUPPORT
  • 3 MONTH GUARANTEE
Service policy per contract
  • PREMIUM SUPPORT LEVEL
  • PREVENTIVE AND CORRECTIVE MAINTENANCE
  • GUARANTEE DURING THE TERM OF THE CONTRACT
  • REMOTE TECHNICAL SUPPORT
Corrective service policy per contract
  • CURRENT CONTRACT PER PERIOD
  • PREMIUM SUPPORT LEVEL
  • GUARANTEE DURING THE TERM OF THE CONTRACT
  • CORRECTIVE MAINTENANCE INCLUDED
  • REMOTE TECHNICAL SUPPORT
Remote technical support policy by contract
  • CURRENT CONTRACT PER PERIOD
  • CURRENT CONTRACT PER PERIOD
  • REMOTE TECHNICAL SUPPORT
Contact us

contact@latinid.com.mx
(55) 89-95-30-15 al 20
01 800 LATIN ID

Headquarters

Gobernador Rafael Rebollar 67 Col. San Miguel Chapultepec ZIP 11850, Mexico City

Monday to Friday from 9 AM to 6 PM

Contact us

contact@latinid.com.mx
(55) 89-95-30-15 al 20
01 800 LATIN ID

Headquarters

Gobernador Rafael Rebollar 67 Col. San Miguel Chapultepec ZIP 11850, Mexico City

Monday to Friday from 9 AM to 6 PM